Services & Pricing

Project-based pricing, quoted individually

ATLAS FACILITY does not publish a fixed price list. Software projects differ too much for a single figure to be meaningful, so every engagement is quoted in a written proposal after the requirement has been reviewed.

Our pricing approach

We work on a project-based pricing model. Once we understand what you need, you receive a written proposal that states the price, what is included, what is excluded, the delivery timeline and the payment schedule. You can review it, ask questions and compare it before committing to anything.

We deliberately do not advertise headline prices such as "websites from $X". Published starting prices tend to describe a project nobody actually orders, and they set an expectation that changes as soon as the real requirements are known. We prefer to give you one figure that reflects the work your project genuinely requires.

Requesting a quote does not commit you to anything, and no charge is made for reviewing a request or issuing a proposal.

What determines the price

The price of an engagement is assessed against the following factors:

  • Project scope — the number of features, screens, user roles and processes covered by the engagement.
  • Complexity — how intricate the business rules, data structures and technical requirements are.
  • Development time — the effort required to design, build, test and deliver the solution.
  • Integrations — the number and nature of external systems, services and APIs that must be connected.
  • Technical requirements — performance, security, availability, compliance and infrastructure expectations.
  • Maintenance requirements — whether ongoing maintenance, updates or technical support are included after delivery.

Where a project depends on paid third-party services — hosting, domains, licences, app store fees, external APIs — those costs are identified separately in the proposal. They are not absorbed into our fee, and we do not add undisclosed charges on top of an accepted quotation.

Engagement models

The commercial model is agreed with you at proposal stage, according to how precisely the requirement can be defined in advance.

Fixed-scope project

A defined deliverable at a fixed total price.

  • Scope documented before work starts
  • Fixed total price for that scope
  • Invoiced against agreed milestones
  • Scope changes quoted separately

Best when the requirement can be specified in detail in advance.

Time-based engagement

Development capacity or consulting billed against time worked.

  • Rate stated in the proposal
  • Time booked in agreed blocks
  • Work recorded and reported to you
  • Invoiced periodically as agreed

Best for evolving requirements or advisory work.

Maintenance & support

A recurring arrangement for an application in production.

  • Scope of cover defined in writing
  • Recurring fee for the agreed period
  • Renews only as agreed with you
  • Cancellable under the agreed notice terms

Best for software that must keep running reliably.

How ordering and billing work

There is no automated checkout on this website and nothing can be purchased directly from it. Engagements begin with a request and are confirmed by a written proposal.

  1. You submit a request

    Through the Request a Quote form, the contact form, or by email. There is no charge for this.

  2. We review and clarify

    We assess the requirement and, where needed, ask questions or arrange a call to confirm the details before quoting.

  3. You receive a written proposal

    Setting out scope, deliverables, exclusions, timeline, total price, currency, payment schedule and applicable terms.

  4. You accept it in writing

    The engagement is confirmed only once you accept the proposal. Until then, nothing is owed and no work is carried out.

  5. Invoices are issued and settled

    According to the schedule in the proposal — typically an initial payment on confirmation and the balance against agreed milestones or on delivery.

Currency and taxes

All quotations and invoices are issued in United States Dollars (USD) unless a different currency is expressly agreed in writing. Amounts stated in a proposal are exclusive of any taxes or duties that may apply; where such amounts are chargeable, they are shown separately on the invoice. Bank charges, currency conversion costs and card issuer fees applied by the client's own bank are the client's responsibility.

Payment methods and security

Invoices can be settled by major credit and debit card or by bank transfer, as indicated on the invoice. Card payments are processed by a third-party PCI-DSS compliant payment processor over an encrypted connection. ATLAS FACILITY does not collect, process or store full card numbers on this website or on its own systems.

Payment terms

Payment terms — including the deposit, milestone amounts and the due date of each invoice — are stated in the proposal and repeated on each invoice. Where an engagement is invoiced in stages, work on the next stage begins once the preceding invoice has been settled. Late payment may result in work being suspended, as described in our Terms of Service.

Cancellation and refunds

Either party may terminate an engagement under the conditions set out in the accepted proposal and our Terms of Service. Work already performed and third-party costs already committed remain payable; any balance is then settled or refunded as applicable. The complete terms are set out in our Refund & Cancellation Policy.

Service restrictions

Our services are supplied to businesses and organisations only, and are not offered to consumers. We do not provide services where doing so would breach applicable export control or economic sanctions rules, and we do not accept work that is unlawful or that falls outside software development and digital solutions.

Common questions

Pricing questions

Why is there no price list on this page?

Because the same service description can describe projects of very different sizes. A quoted price only becomes meaningful once the scope, integrations and technical requirements are known. Publishing a figure before that would misrepresent what your project will actually cost.

Is there a charge for a quote?

No. Reviewing your request and issuing a written proposal is free of charge and creates no obligation on your side.

What happens if the scope changes during the project?

Additional work outside the agreed scope is quoted separately and only carried out after you approve it in writing. We do not add charges to an accepted proposal without your agreement.

Will I be charged automatically on a recurring basis?

Only where you have agreed a maintenance or support arrangement in writing. The recurring amount, the billing period and the notice required to cancel are stated in that arrangement. No recurring charge is created without an agreement covering it.

Who owns the software once it is paid for?

On full payment of the amounts due, the intellectual property in the custom deliverables developed specifically for you is transferred to you, subject to any third-party and open-source components which remain under their own licences. This is set out in section 6 of our Terms of Service.

Request a quote for your project

Tell us what you need and we will come back to you with a written proposal.